Comparison
Riskified vs Signifyd
Riskified vs Signifyd for Shopify fraud: two chargeback-guarantee platforms compared on coverage, fit and which suits stores below the enterprise tier.
Riskified
AI-powered fraud and chargeback protection.
Signifyd
"Put CX at the heart of ecommerce operations" — Commerce Protection Platform; co-marketing line with Shopify: "Shopify gets you sales. Signifyd guarantees you keep them."
Affiliate link. Pricing and terms are set by the vendor. details
On this page
At a glance
Riskified and Signifyd are the two enterprise-grade fraud platforms operators weigh head-to-head — both offer a chargeback guarantee that shifts liability on approved orders. The differences are reach and fit: Signifyd is the more common Shopify pick below the enterprise tier, Riskified leans toward high-risk verticals and very large retailers.
Quick stats
Starting price
Riskified
—
Signifyd
—
Rating
Riskified
7.8/10
Signifyd
8.8/10
Integrations
Riskified
6
Signifyd
5
Pricing
Riskified
—/mo
- up to
- —
- Model
- usage-based
Tiers (verified 2026): Usage-based (% of approved/guaranteed orders), custom. Annual-volume tiers (under $3M, $3–10M, $10–100M, >$100M); historically ~$3,000/mo entry. Charges only on approved orders. Pricing gotchas: Pricing not published (sales quote); reportedly less effective in some markets (e.g. Japan); occasional post-approval declines reported. Free plan: No — enterprise sales only. Verified 2026
Signifyd
—/mo
- up to
- —
- Model
- custom
Tiers: No published tiers; products: Guaranteed Fraud Protection, Account Protection, Payment Optimization, Abuse Prevention, Intelligent Returns Protection Pricing gotchas: Pricing = % of approved order value (varies by vertical, AOV, volume); only billed when orders are approved — declined-as-fraud orders cost nothing. Free plan: No Verified 2026-05-30
Pricing models differ: Riskified is usage-based, Signifyd is custom.
Features
Riskified
- Chargeback Guarantee (full liability shift)
- Real-time decisioning
- Policy Protect (return/refund abuse)
- Dispute Resolve (chargeback management)
- Account takeover protection
- Control Center analytics
Signifyd
- Guaranteed Fraud Protection (financial guarantee) — Real-time fraud decisions backed by 100% financial chargeback reimbursement on approved orders
- Complete Chargeback Protection — Guarantee covers BOTH fraud AND non-fraud (item-not-received / friendly) chargebacks - unique to Signifyd
- Commerce Network — Cross-merchant network instantly recognizes known good shoppers (per signifyd.com: "98% of online purchases made by consumers previously seen across the Signifyd Commerce Network")
- Chargeback Recovery (automated representment) — Automated dispute representment with auto-assembled documentation; per signifyd.com merchants see a 50% increase in win rates on average vs industry baseline
- Intelligent Returns Protection — Identifies serial returners and auto-approves legit returns for instant refunds
- Instant Refunds — Issue risk-free instant refunds before merchandise returns to warehouse
Shopify integration
Riskified
Certified Shopify Plus integration (native). Enterprise fraud alternative to Signifyd — full chargeback liability shift, but priced and scoped for $3M+ stores.
Signifyd
Deep native Shopify integration; Shopify App Store; integrates directly into the Shopify checkout workflow via Shopify partner integrations; one-click install; supports Shopify Flow
Integrations
Only Riskified
- Magento/Adobe Commerce
- PayPal
- PrestaShop
- Salesforce Commerce
- Stripe
Both
- Shopify
Only Signifyd
- BigCommerce
- Magento
- Salesforce Commerce Cloud
- Shopify Flow
Customer support
Support rating (aggregated from independent review platforms like G2, Capterra, Shopify App Store): Riskified 7/10, Signifyd 9.2/10. This is an editorial composite of channel availability, response speed, and resolution quality — see the individual reviews below for specifics.
Pros & cons
Riskified
Pros
- Chargeback guarantee = peace of mind
- Higher approval rates
- Hands-off automation
Cons
- Occasional denied claims
- Post-approval declines
- Enterprise-only fit
Signifyd
Pros
- Guaranteed chargeback financial coverage
- High approval rates with low false positives
- Frees ops teams from manual review
Cons
- Limited transparency on order rejection reasoning
- Operating cost high for SMBs
- Coverage gaps on certain alt-payment methods
When each one wins
Winner: Signifyd
Mid-market Shopify store
Signifyd's broader availability and certified Shopify integration fit stores below the enterprise tier better.
Winner: Riskified
High-risk vertical at scale
Riskified is built for fashion/electronics/luxury/tickets/travel at high volume, where its decisioning edge pays off.
Winner: Signifyd
Accessible guarantee-backed protection
For a typical Shopify merchant wanting a chargeback guarantee, Signifyd is the more common, accessible choice.
Our verdict
Both Riskified and Signifyd sell the same core promise — approve more orders, and eat the fraud cost on approved ones via a chargeback guarantee. For Shopify stores below the true enterprise tier, Signifyd is the more accessible and commonly chosen fit, with broad mid-market availability and a certified Shopify integration. Riskified is built for high-risk verticals (fashion, electronics, luxury, tickets, travel) and very large retailers; its model can post higher approval rates but reviews cut both ways on denied claims, and both vendors quote custom, usage-based pricing only. Neither runs an affiliate program. Pick Signifyd if you're a mid-market Shopify store that wants guarantee-backed fraud protection without enterprise overhead; pick Riskified if you operate at high volume in a high-risk category where its decisioning edge justifies the contract. For the full Signifyd pricing breakdown (% of approved-orders model + chargeback math), see /pricing/signifyd.