supportFeaturedFreemiumFree → $499/moFree tier (50 conversations/mo). Lyro AI priced per resolution. Growth plan $29+/mo.

Tidio

Live chat + Lyro AI agent — support automation for smaller Shopify stores.

8.2из 10
Открыть TidioСайт

Партнёрская ссылка. Цены и условия определяет вендор. подробнее

01

О продукте

Tidio fills the gap between "Shopify Inbox is too basic" and "Gorgias is too expensive for our ticket volume." Lyro, its conversational AI agent, answers questions from your knowledge base with surprisingly low hallucination rates and a $0.5–1/resolution cost that makes CFOs happy at lower volumes. The Shopify integration covers orders and basic customer data but does not go as deep as Gorgias.

02

Плюсы & Минусы

Плюсы

  • Lyro AI deflection rate competitive with tools 3x the price
  • Setup in under an hour — no implementation project needed
  • Free tier genuinely useful for validation

Минусы

  • Shopify integration shallower than Gorgias
  • Lyro knowledge base needs manual maintenance
  • Reporting less detailed than Gorgias or Zendesk
03

Возможности

  • Lyro AI agent

    Conversational AI from your knowledge base

  • Live chat

    Real-time widget with mobile app

  • Shopify order lookup

    Agent sees order status inline

  • Email + Messenger

    Unified inbox across channels

  • Flows (chatbot builder)

    Rule-based pre-chat qualification

04

Цены

Free tier (50 conversations/mo). Lyro AI priced per resolution. Growth plan $29+/mo.
FreemiumFree → $499/mo
05

Интеграции

ShopifyWoocommerceWixSquarespaceKlaviyo
06

Кому подойдёт / Кому не подойдёт

Кому подойдёт

Sub-$30k MRR Shopify stores with under 200 tickets/mo wanting AI deflection.

Кому не подойдёт

High-volume support operations where Gorgias' order context saves agent hours.

Готовы начать?

Откройте Tidio и проверьте на своём магазине.

Открыть Tidio