Loox
Photo and video reviews for Shopify, optimized for social proof.
Tiered by orders/mo: Beginner $9.99 (up to 100 orders), Scale $34.99 (up to 500), Unlimited $599. Add-ons for video reviews and Q&A.
Overview
Loox is the photo-review app most Shopify stores ship with first. Auto-collection (post-purchase request emails with photo upload prompts), Shopify-native review display, and UGC carousels for landing pages and PDPs. Pricing scales with monthly orders rather than installed app fee — predictable, occasionally punishing at high volume.
Pros & Cons
Pros
- Best photo-review conversion rate in the category (per our test: 14% post-purchase email response)
- Widget design integrates cleanly with most Shopify themes
- Review syndication to Google Shopping ships out of the box
Cons
- Pricing scales with orders, not subscribers — high-AOV stores can hit the tier ceilings fast
- Limited customization of the review request email content
- No proper sentiment analysis or AI-tagging of reviews (vs. Yotpo)
Features
Photo and video reviews
Customer upload via auto-collection email
Review carousel widgets
Embedable galleries for landing pages and homepage
Auto-collection emails
Post-purchase request flow with photo prompts
Google Shopping integration
Reviews syndicate to Google Shopping listings
Q&A module
Customer-to-customer Q&A on PDPs
Pricing
Integrations
Best for / Not for
Best for
Shopify stores under $200k/mo revenue collecting photo reviews as primary social proof.
Not for
Stores doing serious enterprise UGC programs — Yotpo bundles more for slightly more bill.
Ready to try it?